Privacy Notice

General

We value your privacy at Housecienda. This Privacy Notice informs you of our policies regarding the collection, use, and disclosure of your Personal Data in relation to processing activities performed through our platform. Housecienda employs reasonable measures to protect your Personal Data in accordance with the Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and related issuances from the National Privacy Commission.

Personal Data includes information where your identity is apparent, such as your name, email, and contact number. It also covers sensitive information like your age or government-issued IDs if provided for specific verification purposes.

Data We Collect From You

To provide a smooth property search experience, we collect and process the following:

• Information provided during registration, such as your name, email, and mobile number.
• Details contained in any inquiry you submit to property owners or brokers via our platform, such as when you click to call or email a lister.
• General usage data, including search filters you apply (like price range and location) to help us show you more relevant results.
• Technical session identifiers stored on your browser to help the website remember your preferences and keep you logged in.
• Navigation history for logged-in users to maintain features like your "Recently Viewed" list.

How We Use Your Data

We process your information based on necessity and legitimate business interests for the following purposes:

• Connecting you with property owners or brokers when you make an inquiry.
• Analyzing general market trends, such as which neighborhoods or property types are most popular, to improve our services.
• Personalizing your experience by remembering your search history and preferences.
• Maintaining an audit trail of property updates for security and accountability.
• Complying with legal obligations and protecting the platform against fraudulent activities.

Sharing Your Personal Data

• When you inquire about a property, your contact details are shared with that specific seller or lessor to facilitate their response to you.
• We use secure third-party infrastructure, like Supabase, to store and process our database.
• We may share broad, anonymized statistics about property trends with partners, but this information does not identify you personally.
• Your data is not automatically exported to external marketing tools like Facebook Pixel or Google Analytics.

Your Rights as Data Subjects

As a user of Housecienda, you have specific rights under Philippine law:

• The right to be informed of how your data is being used.
• The right to access your personal data held by us.
• The right to object to processing or request that we stop using your data for marketing.
• The right to request the correction or deletion of your data.

Data Retention and Security

We keep your personal information only for as long as necessary to provide our services. We use encryption and secure servers to protect your data from unauthorized access. When a listing is archived or deleted, we remove personal identifiers to ensure your information is no longer linked to that record.

Cookies and Storage

Housecienda uses local storage on your device to manage your session and ensure the site runs efficiently. These keys remain until you clear your browser cache.

Analytics tracking is optional. You may accept or decline these analytics cookies via our consent banner. Core functionality storage (like keeping you logged in) is always active.

Contact Our Data Protection Officer

For any questions regarding your privacy or to exercise your rights, please contact:
Data Protection Officer (DPO) at support@housecienda.com